Privacy Policy

Privacy Policy

Effective Date: March 14, 2025

At Zanora Fashion, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase from our online store, Zanora Fashion (zanora.com).

1. Information We Collect

We collect personal information from you when you visit our website, make a purchase, subscribe to our newsletter, or interact with our services. The types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, billing/shipping address, payment information (credit card details, PayPal information).
  • Usage Data: Information about how you interact with our website, such as pages visited, time spent, and your browsing activity.
  • Device Information: Information about your computer, tablet, or mobile device, including IP address, browser type, and operating system.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, including shipping and billing.
  • To communicate with you regarding your order, products, and services.
  • To provide customer support.
  • To send marketing emails, newsletters, or special offers (you can opt-out at any time).
  • To improve our website and services based on your usage behavior.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of secure server technologies, encryption, and strict access controls.

  • Our payment processing partners use secure encryption technology to protect your payment details.
  • We do not store credit card information directly on our servers. All payment information is handled by our third-party payment processor.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who help us with order processing, payment processing, shipping, and marketing.
  • Legal Requirements: We may disclose your information if required by law, such as to comply with legal processes or respond to government requests.

5. Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve your shopping experience. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information. If you would like to exercise these rights, please contact us at zanoraltd@gmail.com. You may also choose to opt-out of receiving marketing emails by clicking the "unsubscribe" link in our emails.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Zanora Fashion
Email: zanoraltd@gmail.com
Address: FF202 Deans Trade Centre, Saddar Peshawar, Pakistan

Thank you for choosing Zanora Fashion. Your privacy is important to us, and we are committed to keeping your personal information safe.